OUR OFFICES ARE CLOSED FROM NOVEMBER 5th 2020
All staff will be working remotely from November 5th.
We are available on all usual methods of communication during normal office hours:
Monday to Thursday 9am to 5pm
Fridays 9am to 4:30pm
We are a long established, family run Property Letting and Managing Agents in Brighton & Hove.
We truly care about the sorts of properties and clients we do business with, matching our properties with the right tenants.
We believe in transparency. Our fees are clearly listed and advertised at all times.
We opened 28 years ago and say with pride that we are experts in Property Lettings and Property Management.
We care about our landlords and tenants, so if there is ever an issue, our door is always open and the kettle is always on!
The BIG difference between price and cost
“We just wanted to let you know that compared to other local agencies, you are totally transparent, no false promises and deliver a personal service. We’re so happy we moved everything over to you. I’ve got reassurance that our property is well cared for and I know exactly who is responsible for maintenance”
We make sure that both our tenants and landlords are always in the know.
We provide a seamless, transparent turnkey operation with simple, clear leases.
We do exactly what we say we’ll do and issues are always dealt with quickly.
We match our tenants with your property.
You can expect great tenants, with long term expectations and peace of mind that your property is being taken care of.
For Landlords and Tenants alike
Whether you are looking for a property to rent or considering letting your property, we pride ourselves on providing an exceptional service.
Alternatively, pop in and have a chat with us to discuss your property requirements or our property management services.
For Our Tenants
Clean, simple contracts with contracted Landlords who care about their property.
You’ll always know when your rent is coming out and what you are responsible for. We are always at the end of a phone to help deal with issues!
The Town & Country 2018 Landlord Brochure
We will tell you honestly what the current market conditions are in Brighton & Hove and surrounding areas. Transparent advice on what your property is worth and what you can expect as your return.
We manage your property so you don’t have to!
We offer full management of your property at fair prices with 24 hour coverage.
The Right Tenants
All tenants are issues with a tenant handbook, which explains everything that they need to know about living in your property and what is expected.
Three things landlords ask
1. What if something needs fixing?
This seems to be one of the most frequently asked question in general by tenants, so in turn landlords want to know that we have all maintenance covered. And we do. All our tenants are aware at the start of their tenancy exactly who is responsible for what. Our Landlords agree timeframes for repairs, so should something occur, everyone knows the process and that it will be sorted asap!
2. How do you earn your fees?
As we only deal in lettings, we ensure that all our transactions are delivered smoothly in the first place, so each party knows exactly what to expect. We earn our fees by managing both the tenant and the landlord to ensure that all communication is kept open and transactions are completed as expected. What this delivers is happy tenants who stay and happy landlords who gain long time tenants in their property. An empty property or unhappy tenants are not options with Town And Country.
3. How much is my property worth?
The age old question of any landlord. 9/10 our answer will be, not as much as you’d like, if you want tenants that will stay as it’s price v cost at the end of the day. We deliver transparency to all our landlords and expect the same in return. We offer a great selection of tenants who are respectable and fully referenced. Our average rental term is currently 43 months and in most cases the tenants upgrade through us. Why not contact us for a valuation and see how we work.
How we deal with Property Maintenance
To ensure total transparency all our tenants are supplied with a handbook that informs them exactly who is responsible for maintenance issues and the procedures to follow. This includes full contact details and emergency numbers.
When you rent from us, you’ll see a big difference
We ensure that all our tenants know exactly what to expect and where they stand from the beginning. No nasty or hidden surprises when you least expect them. Our current average tenancy is 18 months
Our Landlords know that we have
- Over 300 existing Landlords.
- Over 1000 Tenants on leases.
- 95% of properties on full management.
- 2% bad debt over 30 days. 100% recovered.
- Less than 1 deposit dispute per year since 2007.