How to get your deposit back in full

Nov 28, 2023Latest News

Understanding how you can get your deposit back at the end of your tenancy

Dear Tenants,

I just wanted to send out a quick reminder on how you can ensure that you get your deposit back in full.

We try and make sure that everything is clear when it comes to what we expect from our tenants, but here is a quick guide to vacating your property at the end of your tenancy.

​How to leave the property when you vacate and process of returning deposit.

Please refer to your schedule of condition when vacating the property as it will indicate the condition of the property before you moved in. Please note that fair wear and tear is acceptable and any damages to the property will need to be rectified and fixed before vacating.

The keys must be returned to our office; 81 Church Road, Hove, BN3 2BB. We will ask you to send us your forwarding details including forwarding address and full bank details – Bank, Name on account, Sort code and Account number – please send this to us via email.

We will then conduct the checkout in the following days after receiving the keys. Once the checkout has been conducted we will send you an email if there are any further areas that need addressing. Where possible we always try to give tenants the opportunity to go back and rectify any areas before deducting from the deposit.

Addendums and making good:

If you have had an addendum for any photos or changes to the property please make good as stated in the addendum this includes filling holes, and repainting where necessary.

Please ensure any lightbulbs that were in full working order when you moved into the property are still working.

Thorough Cleaning:

Clean every room, including appliances, fixtures, and cabinets.

Common areas that are missed may include but are not subject to:

  • Toilet bowl/seat
  • Skirting’s and sockets
  • Inside oven glass
  • Kitchen extractor fan and surrounding areas
  • Lime scale on sink/bath taps and shower heads

Remove Personal Belongings:

Make sure all your personal belongings are removed from the property.

Outside space:

If you have a garden or outdoor area, maintain it to the same standard as when you moved in. This will be looked at during the checkout.

We appreciate your cooperation in leaving the property in fair condition. If you have any questions or need assistance, please don’t hesitate to contact us.

Warm regards,

Alexia Lawrence
Senior Property Coordinator

alexia@brightonlettings.co.uk

If you want to talk to us about any of the topics please drop me a line at alexia@brightonlettings.co.uk or call us on 01273 771977.
Town & Country logo

RECENT POSTS

The Spring Newsletter: The Latest on Lettings

The Renters Reform Bill and what it meansDear All, Having just gone past the first day of Spring I am pleased to be able to say we actually had one day of dry weather in Brighton and Hove! It has seemed like a very long wet winter – not overly cold but seemingly with...

Warmest wishes for the Christmas period

Seasons Greetings & Warm WishesDear All, I wanted to write to wish you a very Merry Christmas and a healthy and happy New Year wherever you are in the World. 2023 has been one of change for us at Town and Country in terms of staff as well as trying to keep an eye...

SPRING NEWSLETTER – Renters Reform Bill

The Renters Reform Bill and what it meansDear All, I trust you are well and looking forward to some sunshine wherever you are in the World. It has seemed a long wet winter in the UK and I for one am very happy to have been able to put on some shorts and T-Shirts in...

NEWSLETTER DECEMBER: The Year in Review

The festive period begins...Dear All, Merry Christmas to you all wherever you are in the World from all at Town and Country. It is bitterly cold but sunny here in Brighton and Hove and we even had a reasonable dusting of snow, in places, a couple of days ago! Year in...

NEWSLETTER OCTOBER: Rental demand continues to soar

Rental demand continues to soarDear All, I hope you're all keeping well during these increasingly challenging times! The weather has certainly cooled down since I last wrote to you during the summer heatwave but the demand for rental property has heated up! We are now...

Talk to us today

Call us today on 01273 771977 or email us to enquire about our letting and property management services or regarding renting a property.

Get In Touch
Share This